Question 1

HOW LONG HAVE YOU BEEN IN BUSSINESS ?

Accepted Answer

Since 2008, we’ve been honored to build a reputation for excellence in bridal beauty ✨💄. Our team has received numerous industry awards 🏆, and we’re proud to be preferred vendors for many of the area’s most prestigious wedding venues 🏰💍. From start to finish, our priority is providing exceptional service 💕, ensuring every bride feels confident, radiant, and cared for on her special day 👰🌸. With us, you can relax knowing you’re in expert hands 🤝, dedicated to making your wedding morning seamless and unforgettable ✨💖.

Question 2

REGISTRATION & INSURANCE

Accepted Answer

We are a fully incorporated, registered, and insured company, offering elevated peace of mind 🤍 through professional systems, legal protection, and enhanced security for both our clients and our team, a level of professionalism not all similar companies provide.

Question 3

HOW FAR IN ADVANCE CAN I BOOK  ?

Accepted Answer

We accept wedding bookings up to two years in advance! 💍✨ Plan ahead and secure your dream date with our team for a flawless, stress-free bridal experience 🤍.

Question 4

HOW TO I BOOK  ?

Accepted Answer

⭐ 1. Complete the Application Form
 Please fill out the attached form in full. If some details aren’t finalized yet, simply write “TBD.”

⭐ 2. Submit the Form
 Once complete, save and email the form back to us as a typed attachment.

⭐ 3. Application Review
 After we review your application, you’ll receive your Booking Contract along with a detailed Payment Breakdown.

⭐ 4. Payment Due
 To secure your date, the Booking Fee and Bride’s Deposit (covering the bride’s services on the wedding day) are due within 2 days of receiving your booking documents.

Question 5

DO I GET A CONTRACT ?

Accepted Answer

Of course! ✨ Once your application is reviewed and accepted by our team, we will send you a Booking Contract with full payment and timing details 📝💍. You can expect to receive this within 3 business days (Monday–Thursday) 📅. In the meantime, we may reach out if any additional information is needed 📲🤍.

Question 6

WHAT IS THE MINIMUM SPEND ?

Accepted Answer

Whether it’s just the bride or a larger bridal party, we book only one wedding per day per team, and the level of setup, travel, and preparation is the same for every wedding.
 
Our wedding day minimum spend reflects the time, planning, and exclusive dedication required to create a smooth, stress-free bridal experience 🤍. We bring our team and services directly to you, which includes additional time for travel, professional tool and kit preparation, transporting all equipment, full setup and cleanup of the space, as well as fuel and transportation costs ✨.
 
PEAK SEASON MINIMUM SPEND 🌸
 • Hair & Makeup: $1,375
 • Hair Only: $635
 • Makeup Only: $630
OFF SEASON MINIMUM SPEND ❄️
 • Hair & Makeup: $1,150
 • Hair Only: $760
 • Makeup Only: $760
Please inquire for Off Season and Weekday (Monday–Thursday) pricing.

Prices subject to HST.

Question 7

DO YOU HAVE TRAVEL FEES?

Accepted Answer

Depending on your location and our team’s availability, a travel fee may apply. Rest assured, any fees will be clearly stated in your contract for your review 📝.

Question 8

BRIDES DEPOSIT

Accepted Answer

This is the cost of the Brides services for the wedding day and will be noted next to the Brides name on the wedding day invoice. ✨

Question 9

BOOKING FEE

Accepted Answer

We have a dedicated Booking Coordinator because a wedding booking is far more than “just any booking”!

The booking fee covers essential administrative tasks, including managing communications 💌, preparing your contract 📄, scheduling 🗓️, coordinating your booking 🤝, arranging trials ✨, confirming wedding day details 💍, liaising with your team 👩‍🎨, updating files 🗂️, and processing payments 💳.

Having a dedicated coordinator ensures nothing is overlooked, so every detail is handled smoothly and professionally ⚠️📋.

Question 10

I WOULD LIKE TO BOOK MY TRIAL ?

Accepted Answer

We typically offer Hair & Makeup Trials in the winter and spring, before the start of the busy wedding season ❄️🌸. We recommend booking your trial 1–6 months before your wedding ✨.

Our trial slots are based on weekday availability, as weekends are reserved for weddings to ensure fairness for all brides 🤍. Trials are generally scheduled between late October and April each year 📅.

Question 11

WHEN DO I PAY FOR MY TRIAL ?

Accepted Answer

You can pay for your trial via e-transfer at least one day before your appointment 💌✨.

Question 12

DO I HAVE THE SAME TEAM ON THE WEDDING DAY AS THE TRIAL ?

Accepted Answer

YES! 💕 We do everything we can to ensure that the same hairstylist and makeup artist who do your trial are the ones with you on your wedding day ✨. T

Question 13

WHAT HAPPENS IF MY TEAM MEMBER ?

Accepted Answer

Our team is committed to being there for your special day 💕. In the extremely rare event something unexpected happens, we’ll do everything possible to provide a qualified substitute 💄✨, use your trial photos 📸 to recreate your look, or refund any services that cannot be performed 💌🤍.

This has never happened before, but we want to reassure you that we would do everything possible to find a solution and keep your wedding morning stress-free ✨.

Question 14

WHEN DO A PAY FOR THE WEDDING DAY SERVICES ?

Accepted Answer

The balance of your total wedding invoice is due via e-transfer by Wednesday of your wedding week ✨💌. Full payment is required, as partial payments cannot be accepted due to the number of weddings we handle each week. Cash is accepted by some teams ✨

Question 15

AIRBRUSH MAKEUP

Accepted Answer

Airbrush makeup has been used by celebrities for years to create a flawless, red-carpet-ready finish ✨📸. Unlike traditional foundations, which go on as a single block of color, airbrush makeup applies as tiny, fine pixels, giving a natural, photo-perfect look.
It’s versatile, allowing for sheer to full coverage while still mimicking your skin’s natural texture 🌸💖. The silicon-based formulas we use are water-resistant, perfect for those happy tears on your wedding day 💦💍.

Other benefits include:
 • Smooth, even complexion that photographs beautifully
 • Long-lasting, sweat- and smudge-resistant 💕
 • Buildable coverage without ever looking heavy
 • Minimizes pores and fine lines for that flawless glow ✨
Airbrush makeup is the go-to choice for brides who want a radiant, natural look that lasts from “I do” to the last dance 💃💄.

Question 16

ARE GRATUITIES INCLUDED ?

Accepted Answer

💖 Gratuities are not expected, but they’re always appreciated! 🌸✨ If you’d like to show some love to your amazing team, feel free to hand it to them directly on the day of your services 💄💇‍♀️💐.

Question 17

POSTPONEMENT  & CANCELLATION

Accepted Answer

CANCELLATION ❌
 For weddings, six months’ written notice is required. Failure to provide proper notice may result in a cancellation fee, except in cases of Force Majeure or emergencies.

POSTPONEMENT 🔄
 Clients may postpone their wedding with six months’ notice. Your deposit and booking fee will be applied to the new date. Updated pricing will apply if the rescheduled date falls outside the current year.

Question 18

CAN I MAKE CHANGES AFTER THE INITIAL BOOKING?

Accepted Answer

We know wedding planning can feel overwhelming, and details may change along the way 🌸💍. That’s why we only take one wedding per day ... so our team can give you the full attention and care you deserve on your special day ✨💄. We kindly ask that all final updates be submitted at least one month before your wedding, once your plans are finalized 🗓️💌.