Please find some commonly asked questions. If you have any other questions please ask .....
Q: Do I need a minimum number of people to book?
A: If you have under the minimum, you can still book. The unfilled spots would be billed at minimum number of service required. Why do we have the minimums? With the personal service we provide of coming to the Brides location on her special day we only book one wedding a day per team member. This ensures our Brides have our undivided attention and flexibility if timing or service numbers needs to be adjusted. You may find some mobile companies do not have minimums, but they may book multiple parties a day.
WEDDING SEASON - May to October
Saturday & Sunday - 6 hair and 6 makeup
Friday - 5 hair and 5 makeup
Friday July and August - 6 hair and 6 makeup
OFF SEASON - November to April
Friday, Saturday & Sunday - 5 hair and 5 makeup
**COVID - On the Wedding day, usually there is no decrease in numbers two months before and cannot go under the minimum contracted. Due to the Pandemic we made the following exception. If your wedding takes place in Step 2. *The contracted minimum can be reduced by one person.
Q: How to Book ?
1. To reserve your wedding date please fill out the Application Form; Please fill out all details to date to ensure we have all the details to date, not sure just put TBA * (If you are working on a MAC and do not have WORD please advise)
2. Once the Application Form is typed out; please send back via e-mail as a WORD OR GOOGLE attachment.* PDFs or JPEGS are not accepted as they do not transfer to our contracts.
3. Once the Application Form is reviewed; the Booking Confirmation with all booking details, timing, payment and contract will be sent to you via e-mail within 3 business days.
Q: What do I pay to reserve my Wedding Day ?
A: Dues upon booking is the Booking Fee of $50 and the Deposit, which is the cost of the Brides services only the day of the wedding. All details are outlined on the Contract and Invoice after the application is received for your review.
Q: Travel Fee ?
A: No Travel Fees 25km from Burlington, Hamilton & Surrounding Area. *A travel fee may apply depending on location and team availability which would be noted on your Contact and Invoice upon booking for your review.
WE SERVICE THE BELOW AREAS ALL YEAR ROUND
Burlington, Hamilton, Ancaster, Dundas, Stoney Creek, Waterdown, Flamborough, Carlisle, Freelton, Binbrook, Grimsby, Hannon, Killbride, Mount Hope, Oakville, Puslinch, Campbellville*, Milton*,Jordan*, Beamsville*, St Catherines*, Vineland*, Smithville*, Lincoln*, Welland*.
WE SERVICE THE BELOW AREAS IN OFF SEASON ONLY (November to April )
Niagara Falls, Niagara on the Lake and Cambridge
Q: What are your policies and procedures for COVID-19
A: Please see this following link CLICK HERE
Q: When do I pay the wedding day balance ?
A: The remaining balance for your Wedding Party is payable by e transfer a minimum of 3 days prior to the wedding day in one payment or you can pay cash the day of the wedding.
Q: What types of payment to you except ?
A: Interact e-transfer prior or cash the day off services.
Q: Do I received all terms timing and payment etc. in writing ?
A: For sure you do ... Once your application is reviewed your confirmation with all details, timing and invoice will be sent out within 3 business days Monday to Thursday. We may contact you in the mean time if we required any additional information.
Q: How far in advance should I book?
A: We accept bookings up to 2 years in advance. **Availability does get limited as we only book one wedding a day per team member to allow fully flexibility for our Brides .
Q: Lashes and Airbrushing ?
A: Lashes and Airbrushing are included for the Bride, Bridesmaids and Moms if they wish . Pricing is the same with or without lashes or airbrushing.
Q: When should I book my trial
A: We recommend about 4 to 6 months prior to the wedding day. *We do not perform trials in July or August.
Q: Can I have my trial on a weekend ?
A: With the volume of weddings we do Friday, Saturday and Sunday we reserved those days for wedding bookings only. Occasionally in Off Season if a Weekend is open closer to we may offer a trial day.
Q: Do I have to have a trial ?
A: It is entirely up to you.
Q: How much time is required per person the day of the wedding ?
A: Please allot 25-30 minutes per person for makeup and 35 to 45 minutes per person for hair please and an additional 25 minutes for clean up and set up and 15 minutes at the end for final touch ups . Timing to be confirmed once application with all details is received.
Q: How many team members do you send the day of the wedding ?
A: The average size party one team does is 7 and 8 people . We send one team member for hair and one team member for makeup . Parties 9 and up or early complete times more team member's may be required and a large party, assistant fee will apply. .
Q: Why is airbrushing makeup better?
A: Airbrush Makeup has been used by celebrities for years to create a flawless finish. Airbrushing photographs beautifully as it is tiny pixels going on the skin, unlike traditional foundations that is one block of colour. Airbrushing is very versatile, you can achieve sheer to full coverage while still looking natural as it mimics the skins natural texture. Because the Airbrushing we use is silicon based it is water resistant for those wedding day tears of happiness :).
Q: What makeup brands do you use ?
A: We use Temptu Pro for the Airbrushing, Pinnacle, Modern Basic, MA.C, Urban Decay, Smash Box, Benefit and a few other tried and tested and true favorites from various companies. All makeup is Hypo Allergenic and works well with all skin types :)
Q: Is your business insured and Incorporated ?
A: Yes we are .