Please find some commonly asked questions.  If you have any other questions please ask .....

Q: Do I need a minimum number of people to book?

A:There is a minimum number of paid services required on the wedding day.  With the personal service we provide coming to the Brides location on her special day, we only book one wedding a day per team member to ensure our Brides have our undivided attention and flexibility if timing needs to be adjusted closer to the date.   If you have under the minimum you may still book, the unfilled spots would be billed at the minimums below. You might find some mobile companies do not have minimums,  more than likely they book multiple parties a day which you have to be careful of as it can be rushed for timing.  *Flower girls to not count in the minimums below.

OFF SEASON NOVEMBER TO APRIL 

FRIDAY, SATURDAY & SUNDAY
5 hair & 5 makeup or 5 makeup only

WEDDING SEASON  MAY TO OCTOBER

SATURDAY
6 hair & 6 makeup or 6 makeup only
FRIDAY & SUNDAY
5 hair & 5 makeup or 5 makeup only
* There is a minimum of 6 required for July and August 

Q: How to BOOK ?

1. To reserve your wedding date please fill out the Application Form;  Please fill out all details to date to ensure we have all the details to date, not sure just put TBA * (If you are working on a MAC and do not have WORD please advise)

2. Once the Application Form is typed out;  please send back via e-mail as a WORD OR GOOGLE attachment.* PDFs or JPEGS are not accepted as they do not transfer to our contracts.

3. Once the Application Form is reviewed; the Booking Confirmation with all booking details, timing, payment and contract will be sent to you via e-mail within 3 business days. 

Q: Booking Fee?

A: As we book so far in advance and Administrative is a big part of the booking and service. To keep prices as they are, we charge a small Booking Fee. 

Q: The Deposit ?

A: Is the cost of the Brides services only the day of the wedding.

 

*PLEASE NOTE ;The Booking Fee and Deposit is due 3 days after the confirmation is sent out. *If booking fee is not received by that date your booking will be automatically cancelled in our system. 

Q: What are your policies and procedures for COVID-19

A: Please see this following link CLICK HERE

Q: What happens if I do not give the deposit at the trial ?

A: If you do not submit the deposit at the trial.  The date will be released after 24 hours. We do take wait lists until all trials are complete. 

Q: When do I pay the wedding day balance ? 

A: The remaining balance for your Wedding Party is payable by e transfer  a minimum of 3 days prior to the wedding day in one payment or you can pay cash the day of the wedding. 

Q: What types of payment to you except  ?

A: Interact e-transfer prior or cash the day off services. 

Q: Do I received all terms timing and payment etc. in writing ? 

A: For sure you do ... Once your application is reviewed your confirmation with all details, timing and invoice will be sent out within 3 business days Monday to Thursday. We may contact you in the mean time if we required any additional information.

Q: How far in advance should I book?

A: We accept bookings up to 2 years in advance.  To avoid disappointment book early as we do fully book up all year around. In wedding season we book on average 1 year in advance. **Availability does get limited as we only book one wedding a day per team member to allow fully flexibility for our Brides . 

Q: When should I book my trial 

A: We recommend about 6 months prior to the wedding day.

 
Q: Lashes and Airbrushing ? 

A: Lashes and Airbrushing are included for the Bride, Bridesmaids and Moms if they wish . Pricing is the same with or without lashes or airbrushing.

Q: Can I have my trial on a weekend ? 

A: With the volume of weddings we do Friday, Saturday and Sunday we reserved those days for wedding bookings only, as we provide our Brides with our full flexibility on their special day. 

Q: Do I have to have a trial ?

A: No you do not many of our Brides are referrals so they have experience with our service and some Bride choose not too as they do not feel it is needed. It is entirely up to you. 

 

Q: Why do I have to reserve my wedding date to have a trial?

A: You are under no obligation until the trial date not too worry. We do need to reserve the date until the trial as we cannot perform multiple trials for Brides for the same wedding date and given the personal service of our business we can only book one wedding a day per team member and do fully book up all year around. 

Q: How much time is required per person the day of the wedding ?

A: Please allot 25-30 minutes per person for makeup and 35 to 45 minutes per person for hair please and an additional 25 minutes for clean up and set up and 15 minutes at the end for final touch ups . Timing to be confirmed once application  with all details is received.

Q:  How many team members do you send the day of the wedding ?  

A: The average size party one team does is 7 and 8 people . We send one team member for hair and one team member for makeup . Parties 9 and up or early complete times more team member's may be required and a large party,  assistant fee will apply . 

Q: Why is airbrushing makeup better?

A:  Airbrush Makeup has been used by celebrities  for years to create a flawless finish. Airbrushing photographs beautifully as it is tiny  pixels going on the skin, unlike traditional foundations that is one block of colour. Airbrushing is very versatile, you can achieve sheer to full coverage while still looking natural as it mimics the skins natural texture. Because the Airbrushing we use is silicon based it is water resistant for those wedding day tears of happiness :). 

Q: What makeup brands do you use ?

A: We use Temptu Pro for the Airbrushing, Pinnacle, Modern Basic,  MA.C, Urban Decay, Smash Box, Benefit  and a few other tried and tested  and true favorites from various companies.  All makeup is Hypo Allergenic and works well with all skin types :) 

Q: Can I buy a Lipstick to touch up with ?

A: We do give you a swatch sample to touch up with throughout the day.  

Q: Is your business insured and Incorporated ?

A: Yes we are .

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Mobile Makeup & Hair

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