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Frequently asked questions
HOW LONG HAVE YOU BEEN IN BUSSINESS ?
Since 2008, we’ve been honored to build a reputation for excellence in bridal beauty ✨💄. Our team has received numerous industry awards 🏆, and we’re proud to be preferred vendors for many of the area’s most prestigious wedding venues 🏰💍. From start to finish, our priority is providing exceptional service 💕, ensuring every bride feels confident, radiant, and cared for on her special day 👰🌸. With us, you can relax knowing you’re in expert hands 🤝, dedicated to making your wedding morning seamless and unforgettable ✨💖.
REGISTRATION & INSURANCE
We are a fully incorporated, registered, and insured company, offering elevated peace of mind 🤍 through professional systems, legal protection, and enhanced security for both our clients and our team, a level of professionalism not all similar companies provide.
HOW FAR IN ADVANCE CAN I BOOK ?
We accept wedding bookings up to two years in advance! 💍✨ Plan ahead and secure your dream date with our team for a flawless, stress-free bridal experience 🤍.
HOW TO I BOOK ?
⭐ 1. Complete the Application Form
Please fill out the attached form in full. If some details aren’t finalized yet, simply write “TBD.”
⭐ 2. Submit the Form
Once complete, save and email the form back to us as a typed attachment.
⭐ 3. Application Review
After we review your application, you’ll receive your Booking Contract along with a detailed Payment Breakdown.
⭐ 4. Payment Due
To secure your date, the Booking Fee and Bride’s Deposit (covering the bride’s services on the wedding day) are due within 2 days of receiving your booking documents.
DO I GET A CONTRACT ?
Of course! ✨ Once your application is reviewed and accepted by our team, we will send you a Booking Contract with full payment and timing details 📝💍. You can expect to receive this within 3 business days (Monday–Thursday) 📅. In the meantime, we may reach out if any additional information is needed 📲🤍.
WHY DO YOU HAVE A MINIMUM SPEND ?
Having our team come to you is a luxury experience ✨💄Whether it is a single service or a full party, the level of preparation, travel, and on site setup remains the same.
Our minimum spend reflects the time, coordination, and costs required to deliver this elevated level of service ✨ Each artist reserves a dedicated portion of their day just for you 💌 often committing months to years in advance and setting aside other opportunities to ensure your experience is stress free for you💍
DO YOU HAVE TRAVEL FEES?
Depending on your location and our team’s availability, a travel fee may apply. Rest assured, any fees will be clearly stated in your contract for your review 📝.
BRIDES DEPOSIT
This is the cost of the Brides services for the wedding day and will be noted next to the Brides name on the wedding day invoice. ✨
BOOKING FEE
We have a dedicated Booking Coordinator because a wedding booking is far more than “just any booking”!
The booking fee covers essential administrative tasks, including managing communications 💌, preparing your contract 📄, scheduling 🗓️, coordinating your booking 🤝, arranging trials ✨, confirming wedding day details 💍, liaising with your team 👩🎨, updating files 🗂️, and processing payments 💳.
Having a dedicated coordinator ensures nothing is overlooked, so every detail is handled smoothly and professionally ⚠️📋.
I WOULD LIKE TO BOOK MY TRIAL ?
We typically offer Hair & Makeup Trials in the winter and spring, before the start of the busy wedding season ❄️🌸. We recommend booking your trial 1–6 months before your wedding ✨.
Our trial slots are based on weekday availability, as weekends are reserved for weddings to ensure fairness for all brides 🤍. Trials are generally scheduled between late October and April each year 📅.
WHEN DO I PAY FOR MY TRIAL ?
You can pay for your trial via e-transfer at least one day before your appointment 💌✨.
DO I HAVE THE SAME TEAM ON THE WEDDING DAY AS THE TRIAL ?
YES! 💕 We do everything we can to ensure that the same hairstylist and makeup artist who do your trial are the ones with you on your wedding day ✨. T
WHAT HAPPENS IF MY TEAM MEMBER ?
Our team is committed to being there for your special day 💕. In the extremely rare event something unexpected happens, we’ll do everything possible to provide a qualified substitute 💄✨, use your trial photos 📸 to recreate your look, or refund any services that cannot be performed 💌🤍.
This has never happened before, but we want to reassure you that we would do everything possible to find a solution and keep your wedding morning stress-free ✨.
WHEN DO A PAY FOR THE WEDDING DAY SERVICES ?
The balance of your total wedding invoice is due via e-transfer by Wednesday of your wedding week ✨💌. Full payment is required, as partial payments cannot be accepted due to the number of weddings we handle each week. Cash is accepted by some teams ✨
AIRBRUSH MAKEUP
Airbrush makeup has been used by celebrities for years to create a flawless, red-carpet-ready finish ✨📸. Unlike traditional foundations, which go on as a single block of color, airbrush makeup applies as tiny, fine pixels, giving a natural, photo-perfect look.
It’s versatile, allowing for sheer to full coverage while still mimicking your skin’s natural texture 🌸💖. The silicon-based formulas we use are water-resistant, perfect for those happy tears on your wedding day 💦💍.
Other benefits include:
Smooth, even complexion that photographs beautifully
Long-lasting, sweat- and smudge-resistant 💕
Buildable coverage without ever looking heavy
Minimizes pores and fine lines for that flawless glow ✨
Airbrush makeup is the go-to choice for brides who want a radiant, natural look that lasts from “I do” to the last dance 💃💄.
ARE GRATUITIES INCLUDED ?
💖 Gratuities are not expected, but they’re always appreciated! 🌸✨ If you’d like to show some love to your amazing team, feel free to hand it to them directly on the day of your services 💄💇♀️💐.
POSTPONEMENT & CANCELLATION
CANCELLATION ❌
For weddings, six months’ written notice is required. Failure to provide proper notice may result in a cancellation fee, except in cases of Force Majeure or emergencies.
POSTPONEMENT 🔄
Clients may postpone their wedding with six months’ notice. Your deposit and booking fee will be applied to the new date. Updated pricing will apply if the rescheduled date falls outside the current year.
CAN I MAKE CHANGES AFTER THE INITIAL BOOKING?
We know wedding planning can feel overwhelming, and details may change along the way 🌸💍. That’s why we only take one wedding per day ... so our team can give you the full attention and care you deserve on your special day ✨💄. We kindly ask that all final updates be submitted at least one month before your wedding, once your plans are finalized 🗓️💌.

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