OUR COVID-19 PROCEDURES

The health and safety of our Clients and Team Members is our highest priority, as always. We have added a few extra requirements / protocols due to COVID -19. All Team Members have taken the COVID-19 Barbicide training.

ALL CLIENTS ARE REQUIRED TO SIGN A COVID-19 WAIVER FORM PRIOR TO SERVICES. 

SERVICES​

  • Team Members cannot perform services if the client has any symptoms associated with COVID-19Fever, dry cough, tiredness, sore throat, headache, loss of taste or smell, a rash on skin, or discoloration of fingers or toes, experiencing difficulty breathing or shortness of breath, chest pain or pressure, loss of speech or movement

  • Team Members cannot perform services if the client has been exposed to anyone with COVID-19 within the last 14 days

TEAM MEMBER PROTOCOL ​

  • Team Members  will be required to wear a mask upon entry and throughout all appointments 

  • Team Member's are to manage contact tracing in accordance with city by-laws.

     

CLEANING PROTOCOL

  • Team Members will sanitize their hands before entering the service location.

  • All makeup brushes are sanitized with a professional-grade liquid makeup brush cleaner that is quick drying and 99.99% percent antimicrobial disinfectant. 

  • All tools, products and equipment are to be disinfected in between client’s

  • Team Members are to sanitize hands in between clients and as needed. 

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OUR COVID-19 POLICIES

We must abide by Step/Zone specifications set by the Government of Ontario and Public are subject to change.

In the event we are unable to operate on your Wedding Date. The deposit less the booking fee will be refunded. *The refund will be processed within 10 days after the wedding date. *Step 1 unable to operate, * Step 2 the minimum can be reduced by one person.* Step 3 services to go on as contracted  * Subject to change following government step / zone guidelines. 

Postponement 

The Brides booking fee & deposit, will be carried forward to the new wedding date.  New pricing for that year would come into effect for all payments invoiced less the deposit.* In the circumstance that we are already booked on your new wedding date and the uncertainty of the Pandemic and the new wedding date may have to be moved once again to a date which we could accommodate. The deposit minus the booking fee and trial cost (if applicable) will be refunded if the new wedding date that we are unable to accommodate is able to go forward. The refund of the deposit will be processed within 10 days after the wedding date that we were unable to accommodate has gone forward. 

Cancellation 

In the event you cancel your  booking all together. The booking fee and deposit is non-refundable.